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Methodology

We know choosing a home warranty is a major decision—one that can save you thousands in unexpected repair costs. Below is the fully transparent breakdown of how we researched, analyzed, and scored every provider to help you find the best plan for your home

Scope of Our Research

  • We started by identifying 100+ home warranty providers operating in the U.S.

  • Focused on those with nationwide or multi-state reach, a track record of servicing thousands of customers, and sufficient publicly available data (sample contracts, plan info, reviews, etc.).

  • Provider Data: Pricing, coverage details, sample contracts, coverage caps, terms & conditions.

  • Customer Reviews: We pulled and read over 10,000 consumer ratings across sites like BBB, Yelp, Facebook, Trustpilot, Google Reviews, and other consumer review platforms.

  • Professional Review Sites: We observed findings from 15 reputable industry and consumer review sources.

  • Secret Shopping & Firsthand Testing: Where possible, we requested quotes, called customer service, examined plan details, and—in some cases—initiated the claims process to gauge responsiveness.

  • Why This Matters
    By casting a wide net (100+ providers, 10,000+ user reviews, 15+ professional references, and real-world interactions), we ensure our recommendations aren’t based on limited data or a single viewpoint. Instead, we capture the full picture of each provider’s performance and reputation.

How We Consolidate Scores

  • Data Standardization: We convert consumer ratings, coverage details, and cost data into a 0–10 scale. For coverage caps, for example, providers at or above the median might score closer to 5, while those below it score lower.

  • Weighting Formula: We apply the percentages listed above (Coverage 25%, Pricing 20%, etc.) to each category.

  • Overall Rating: Each provider’s final score is expressed on a 0–10 scale, with half-star increments (e.g., 3.5, 4.0) for nuance.

  • Why It’s Superior: By using multiple data sources (100+ companies, 10,000+ reviews, at least 15 professional resources, direct quotes, secret shopper tests), we ensure no single data point determines our results.

Editorial Integrity &  Compensation

We may earn a commission if you sign up through links on our site, but no provider can purchase a higher rank or influence our core scoring process. Our editorial process remains independent, driven by consumer-focused metrics. If a company changes its coverage or pricing, we adjust our analysis accordingly to reflect real-time data.

Why Our Methodology Is Better

  • Larger Pool of Providers: Many sites stop at 10 or 20; we start with 100+ to ensure we’re not missing niche or up-and-coming players.

  • Deeper Data: We read over 10,000 user reviews and incorporate 15+ professional/consumer review platforms, surpassing the reference scope of typical “best-of” lists.

  • Hands-On Testing: We don’t just rely on published info. Our team actively contacts providers, requests quotes from multiple states, and, where feasible, tests claims so we can speak to real-world experiences.

  • Expanded Focus on Coverage Caps: Many sites gloss over coverage limits. We compare them to an industry median per key system/appliance (like $2,000–$3,000 for HVAC) to highlight which providers truly go above and beyond.

Conclusion

  • Our comprehensive methodology ensures we aren’t just collecting pretty marketing brochures — we’re digging deep into coverage caps, plan nuances, user experiences, and cost structures. By combining:

  • Extensive Data Gathering (100+ providers, 10K+ user reviews, 15+ references)

  • Weighted Scoring that reflects what matters most to homeowners

  • Hands-On Testing and continuous updates

  • We give you superior insight into the true performance, value, and reliability of each home warranty provider. If you have questions about our process or want to suggest a company we might’ve missed, feel free to reach out. We’re committed to continually refining our reviews to keep them as objective, current, and helpful as possible!

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