Cinch Home Services: REPORT
Cinch Home Services
Overall Score
⑩
7.5
Company Details
4700 Exchange Ct Suite 300 Boca Raton, FL 33431
Years in Business: 45
Pros
Quick claim response; many repairs scheduled within 24 hours
Skilled, courteous technicians who explain each fix
Transparent deductibles with real savings on big repairs
Cons
Service appointments can take weeks; techs may cancel or reschedule
Claim payments are limited; cash offers might not cover full replacement
Customer support has long waits; canceling or updating plans can be tricky
Service Fee | $100-$150 |
Monthly Fee | $35-$65 |
States Covered | 48* |
PROMOTION: None available
*Excludes Alaska & Hawaii
Coverage Checklist
Item | Offered? | Limit |
|---|---|---|
HVAC | ✅ Yes | Up to $2,000 |
Electrical | ✅ Yes | Up to $1,000 |
Plumbing | ✅ Yes | Up to $1,000 |
Appliance | ✅ Yes | Up to $2,000 |
Pool/Spa | ⚠️ Yes | Add-on required |
Electronics | ⚠️ Yes | Add-on required |
Roof | ❌ No | Not covered |
Features & Policies
Feature | Offered? | Details |
|---|---|---|
24/7 Claims Processing | ✅ Yes | 24/7 technician access |
Choose Your Contractor | ❌ No | Cinch assigns technicians |
Workmanship Guarantee | ✅ Yes | 180-day guarantee |
Unknown Conditions | ✅ Yes | Unknown issues covered |
Roof Leak Coverage | ❌ No | Not covered |
Waiting Period | ⚠️ Yes | 30 days |
Cancellation Fee | ⚠️ Yes | $25 after 30 days |
Cinch Home Services Review:
Our Rating: ⭐⭐⭐⭐⭐ (7.5/10)
Cinch holds our #10 spot for doing the basics well: clear pricing, flexible coverage, and a long 180-day workmanship guarantee. If you’d like to compare lower service fees and quicker technician scheduling, see our First Premier Home Warranty review.
Key Highlights of Cinch Home Services:
✅ Simple and Clear Plans
Cinch provides customizable warranty plans tailored to different homeowner needs:
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Appliances Plan: Major kitchen and laundry items
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Built-in Systems Plan: HVAC, plumbing, electrical
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Complete Home Plan: Appliances + systems together
Optional add-ons include pool, spa, roof-leak, well pump, and septic coverage so you can tailor protection.
✅ 180-day workmanship guarantee
If a covered repair fails within six months, Cinch sends a pro back.
✅ Free water-leak sensor
Included at sign-up to help catch problems early.
✅ Up to $500 toward your homeowners-insurance deductible
Available once per year on the Complete plan.
✅ Pricing you can see up front
Most plans land around $35 to $65 per month with a $100, $125, or $150 service fee.
✅ 24/7 claims and quick scheduling
File online any time. Most approved jobs are booked within 1 to 2 business days.
Potential Areas for Improvement:
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Delays and rescheduling during busy seasons. HVAC calls in summer can take longer than expected.
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Coverage caps and cash-out amounts. Like all providers, Cinch sets standard payout caps on specific systems or appliances. It's wise for homeowners to clearly understand these limitations to avoid surprises during claims.
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Customer support friction. Some report long holds, portal glitches, and slower refunds or cancellations.
Bottom Line: Should You Choose Cinch?
Sure, why not?— Cinch is a steady, straightforward option if you want clear pricing, useful extras, and a longer repair guarantee. It isn’t the cheapest on service fees, and timelines can stretch in peak season, so read the sample contract and price of add-ons. If those trade-offs fit your budget, Cinch is worth a look.
Our Recommendation:
🏅 Highly Recommended #10 Home Warranty Provider