American Home Shield Review:
Our Rating: ⭐⭐⭐⭐⭐ (9.7/10)

American Home Shield (AHS) earns the #2 position in our annual ranking of home warranty companies, offering comprehensive coverage, customizable plans, and reliable service backed by a remarkable 54+ years of industry experience. As one of the most recognized and respected names in home warranty, AHS provides trusted protection, simplifying homeownership and reducing the stress of unexpected repairs.

 

Key Highlights of American Home Shield:
✅ Extensive, Customizable Coverage

American Home Shield provides flexible coverage options, tailored to meet diverse homeowner needs:

• ShieldSilver™ Plan: Coverage for critical home systems, including HVAC, electrical, and plumbing systems.

• ShieldGold™ Plan: Protects major systems plus key appliances, such as refrigerators, ovens, dishwashers, and laundry appliances.

• ShieldPlatinum™ Plan (Recommended): Comprehensive protection combining major home systems and appliances, with added premium features like roof leak repairs.

Optional add-ons—including pools, spas, well pumps, septic systems, and electronics coverage—ensure you’re able to customize your warranty precisely to your home’s needs.

✅ Transparent Pricing & Strong Value

AHS pricing typically ranges from $40 to $90 per month, depending on your selected coverage and service fee preferences ($75 to $125 per claim). American Home Shield clearly communicates all pricing upfront, preventing hidden costs or unexpected expenses.

✅ Generous Coverage Limits (Among Industry's Highest)

AHS distinguishes itself with exceptionally high coverage limits for repairs and replacements, ensuring fewer out-of-pocket expenses. Particularly in the ShieldPlatinum™ Plan, homeowners benefit from increased protection with higher caps, reducing financial burdens during claims.

✅ Unique Customer Benefits

American Home Shield stands out by including several industry-leading advantages:

• Roof Leak Repair: Included at no additional cost in the ShieldPlatinum™ Plan, a benefit rarely offered by competitors.

• Unlimited Refrigerant: AHS covers the cost of refrigerant for your HVAC repairs—an uncommon yet valuable inclusion, as this cost often adds up quickly.

• Free HVAC Tune-up: ShieldPlatinum™ members receive a complimentary annual HVAC system tune-up, promoting efficiency and reducing the likelihood of future breakdowns.

✅ Efficient Claims Process & Robust Service Network

AHS delivers a straightforward, convenient claims experience through its 24/7 online portal and phone support. Its extensive network of vetted and highly qualified service professionals ensures fast, effective repairs nationwide. Customers regularly praise AHS’s responsiveness, professional contractors, and friendly support team.

✅ Nationwide Coverage

American Home Shield operates in all states except Alaska and Hawaii, making it an excellent choice no matter where you reside or plan to relocate.

 

Potential Areas for Improvement:

• Service Call Fees: The service fee per visit can reach up to $125, slightly above some competitors. Homeowners should carefully consider their anticipated usage to select the optimal fee structure.

• Exclusions and Pre-Existing Conditions: Like most warranty providers, AHS has standard exclusions and limitations regarding pre-existing issues or improperly maintained systems. Homeowners should review their contract carefully to understand specific coverage details.

 

Bottom Line: Should You Choose American Home Shield?
Absolutely. American Home Shield delivers trusted, comprehensive home warranty coverage backed by extensive industry experience and valuable benefits. Its high coverage limits, unique inclusions like unlimited refrigerant, and straightforward claims process make it one of the strongest providers available.

 

Our Recommendation:
🥈 Highly Recommended – #2 Home Warranty Provider